Terms & Conditions

1. Who we are

These terms are between you and Grappling Education HQ PTY LTD (ABN 18 650 384 508), trading as Grappling Education, 27 King Street, Rockdale NSW 2216 ("we", "us"). By claiming a trial week, buying a membership or pass, or training with us, you agree to these terms, our waiver and our Privacy Policy.

If you sign up a child under 18, you agree to these terms for them as their parent or guardian.

2. Trial week

A trial week is $20 per person training and gives seven days of unlimited classes from when you claim it. One trial week per person.

It does not roll into a membership. When the week ends, your access simply stops unless you choose a membership.

The trial week is not refundable once you have visited. If something isn't right, talk to us — we'll make it right where we can.

3. Memberships and payments

Memberships are billed weekly in advance, through Stripe or Ezidebit, from the payment details you give us. We never see or store your full card or bank details — Stripe and Ezidebit hold them.

Contract memberships (6 or 12 months) run for the length you sign up for. When the contract ends, your membership keeps going week to week at the same price until you cancel.

If a payment fails, we'll let you know and retry. Door access may stop until your account is up to date.

We'll give you at least 30 days' notice before changing the price of your membership.

4. Pausing and cancelling

You can ask to pause or cancel in the Roll Call app or at the desk. A cancellation takes effect at the end of the period you have already paid for.

No-contract memberships can be cancelled at any time. Contract memberships can be cancelled once the contract ends; if you need to leave early, talk to us and we'll look at it case by case. For a medical reason we may ask for a doctor's certificate.

While a membership is paused, the door won't let you in and you won't be charged, unless we've agreed otherwise.

5. Door access and photos

The door knows you by your face or your QR code in the Roll Call app. Your access is for you only — please don't let anyone in on your pass.

We ask parents and guardians for a photo so we always know who is in the room with the kids. Photos are used for door access and safety, and handled as our Privacy Policy describes.

There are cameras in the gym for safety, security and class attendance.

6. Kids and parents

Please drop off and collect children on time — we're responsible for them during class only.

Parents and guardians are welcome to watch from the viewing area.

7. Training safely

Brazilian jiu-jitsu, no-gi and wrestling are contact sports and carry a risk of injury. You train at your own risk, as set out in our waiver, to the extent the law allows.

Tell your coach about any injury or health condition before class, follow coaches' instructions, and tap early.

Keep it clean: wash your gear after every session, keep nails short, no shoes on the mats, and don't train with a skin infection, cold sore or open wound.

Respect your training partners and our staff. We may suspend or cancel the membership of anyone who puts others at risk, without a refund for the remaining period.

8. Your belongings

Please don't leave valuables unattended. We're not responsible for lost or stolen items, except where caused by our negligence.

9. Your rights under Australian law

Nothing in these terms takes away your rights under the Australian Consumer Law. These terms are governed by the laws of New South Wales.

10. Changes and contact

We may update these terms from time to time; the current version is always on this page. We'll tell members about any change that affects them.

Questions? info@grapplingeducation.com · 1300 068 528 · 27 King Street, Rockdale NSW 2216.